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Urgent Message from ReptileUV
Update on Recall:
We have at this time found a good fix for our bulbs. Using a UV blocking spray, we were able to lower the UVI to an acceptable range that causes good Vitamin D3 production. These bulbs have been tested by the UV guide UK, and were approved.
This was a very limited recall, and there was not a massive shipment of defective bulbs. We believe at this time we have recovered all defective bulbs. Of course, if anyone has a bulb that flakes, or causes any of the symptoms discussed previously, should contact us for replacement.
We did find through the course of this that many of the animals experiencing Photokeratoconjunctivitis actually developed the symptoms because they were simply too close to the bulb. We cannot stress enough that the minimum distance on the bulb does not mean it is the optimum distance for use. For the 100 Watt bulb we recommend a 14 inch distance, for the 160 a 20 inch distance, and so on and so forth.
Anyone using a SolarMeter model 6.2 will notice when testing these bulbs that the total UVB output has dropped. This was a necessary change in order to get the UVI to a safe and acceptable range that causes good Vitamin D3 production.
Because these are hand blown bulbs, and not cheap assembly line bulbs, this is the fix we have in place now to keep the quality we stand behind. When new glass is received by the manufacturer, we will post a new message at that time.
John Wolff and the ReptileUV team
We have at this time found a good fix for our bulbs. Using a UV blocking spray, we were able to lower the UVI to an acceptable range that causes good Vitamin D3 production. These bulbs have been tested by the UV guide UK, and were approved.
This was a very limited recall, and there was not a massive shipment of defective bulbs. We believe at this time we have recovered all defective bulbs. Of course, if anyone has a bulb that flakes, or causes any of the symptoms discussed previously, should contact us for replacement.
We did find through the course of this that many of the animals experiencing Photokeratoconjunctivitis actually developed the symptoms because they were simply too close to the bulb. We cannot stress enough that the minimum distance on the bulb does not mean it is the optimum distance for use. For the 100 Watt bulb we recommend a 14 inch distance, for the 160 a 20 inch distance, and so on and so forth.
Anyone using a SolarMeter model 6.2 will notice when testing these bulbs that the total UVB output has dropped. This was a necessary change in order to get the UVI to a safe and acceptable range that causes good Vitamin D3 production.
Because these are hand blown bulbs, and not cheap assembly line bulbs, this is the fix we have in place now to keep the quality we stand behind. When new glass is received by the manufacturer, we will post a new message at that time.
John Wolff and the ReptileUV team
"Reptile Lighting is a process not a bulb."
Several years ago we developed the worlds best ultraviolet (UVB and UVA) reptile bulbs in the industry in a variety of different wattages and UV-producing levels. (I developed the very first Mega-Ray® in my shop while working on ultraviolet curing lamps.) These lamps have proven to be exceptional for developing 25-OH vitamin D3 for optimal health and for the treatment of metabolic bone disease (MBD). The educated herpetologist, hobbyist, and independent researchers have made this bulb the leading source of UV for reptile health internationally.
But ultraviolet is just part of reptile lighting. Over the years we have expressed the importance of proper lighting on many different forums and discussion groups. I have spent thousands of hours on the phone and e-mail giving personal consultations on this subject and recently I was invited to give a discourse on the new Mega-Ray® ultraviolet technology at the 2006 Herpetological Taxon Advisory Group (HerpTAG) meeting in Ohio with the country's leading reptile zoo curators and herpetologists. Dr Henry Brames wrapped up the theme of the importance of lighting and health in the above quote from his article.
Realizing that this "process" can be complicated, we are in the process of adding a full line of products that will help the average keeper, as well as the professional zoologist/herpetologist, to reach their goals in duplicating the reptile's natural habitat (as regards lighting and heating) as closely as possible in captivity.
But ultraviolet is just part of reptile lighting. Over the years we have expressed the importance of proper lighting on many different forums and discussion groups. I have spent thousands of hours on the phone and e-mail giving personal consultations on this subject and recently I was invited to give a discourse on the new Mega-Ray® ultraviolet technology at the 2006 Herpetological Taxon Advisory Group (HerpTAG) meeting in Ohio with the country's leading reptile zoo curators and herpetologists. Dr Henry Brames wrapped up the theme of the importance of lighting and health in the above quote from his article.
Realizing that this "process" can be complicated, we are in the process of adding a full line of products that will help the average keeper, as well as the professional zoologist/herpetologist, to reach their goals in duplicating the reptile's natural habitat (as regards lighting and heating) as closely as possible in captivity.
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The best Reptile UV lighting in the world.
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Shipping Information | Warranty Information | Return Information
The best Reptile UV lighting in the world.
©2010 Mac Industries Incorporated
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